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Privacy Policy

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ATOC Garden Rooms, part of the ATOC Construction group

Effective date: 18 July 2026

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This Privacy Policy explains how ATOC Garden Rooms ("we", "us", "our"), part of the ATOC Construction group, collects, uses and protects your personal data when you visit our website, request a quote, or otherwise interact with us. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who we are

ATOC Garden Rooms designs and builds garden rooms and is part of the ATOC Construction group of companies. For the purposes of data protection law, ATOC Garden Rooms is the data controller responsible for your personal data collected through this website.

 

2. Information we collect

We collect the following categories of personal data:

  • Contact and enquiry details you provide via our contact or quote request forms, such as your name, email address, phone number, and postal or site address.

  • Project information you share with us, such as garden room specifications, dimensions, site details, and photos or attachments you choose to upload.

  • Technical and usage data collected automatically via cookies and analytics tools, such as your IP address, browser type, device information, pages visited, and time spent on our website.

  • Any other information you voluntarily provide when corresponding with us by email, phone, or through our website.

 

3. How we use your information

We use your personal data to:

  • Respond to enquiries and provide quotes for garden room projects.

  • Communicate with you about your project, including scheduling and updates.

  • Improve our website and understand how visitors use it, using analytics and cookies.

  • Maintain records for accounting, legal, and regulatory purposes.

  • Comply with our legal obligations.

 

4. Legal basis for processing

We rely on the following legal bases under UK GDPR:

  • Consent — for optional cookies and analytics, and where you have agreed to be contacted.

  • Contract — to respond to quote requests and deliver services you have asked for.

  • Legitimate interests — to operate and improve our website and business, where this does not override your rights.

  • Legal obligation — where we are required to retain or disclose information by law.

 

5. Cookies and analytics

Our website uses cookies and similar technologies to operate effectively and to understand how visitors use our site. This may include analytics cookies (such as Google Analytics) that collect information about your browsing behaviour in an aggregated, non-identifying way. You can control or disable cookies through your browser settings; please note that some parts of our website may not function properly if cookies are disabled. Where required by law, we will ask for your consent before setting non-essential cookies.

 

6. Sharing your information

We do not sell your personal data. We may share your information with:

  • Other companies within the ATOC Construction group, where necessary to deliver your project or provide services.

  • Trusted third-party service providers who support our business operations, such as website hosting, email, and analytics providers, subject to appropriate data protection agreements.

  • Professional advisors, such as accountants or legal advisors, where necessary.

  • Regulators, law enforcement, or other authorities where required by law.

 

7. International transfers

Where any of our service providers process data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with UK GDPR requirements.

 

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements. Enquiry and quote data that does not proceed to a project is typically retained for a limited period before being securely deleted.

 

9. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data, in certain circumstances.

  • Object to or restrict certain processing of your data.

  • Request a copy of your data in a portable format.

  • Withdraw consent at any time, where processing is based on consent.

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us using the details in Section 12.

 

10. Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

11. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from children under 16.

 

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise your data protection rights, please contact us:

ATOC Garden Rooms, part of the ATOC Construction group

Email: info@atoc-build.co.uk

 

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

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